# How to Create a Navless Playlist

## What are Navless Playlists?

A Navless Playlist is a curated collection of content you can share as a single link. It includes one **Featured Content** item plus optional **Pinned Content** items. You can name the playlist, share it, and track engagement analytics.

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### **1. Open the Playlist Builder**

1. Log in to your **Navless** account.
2. In the left-hand menu, click **Share Links**.
3. Click **Create Navless Playlist**.

You will now see the Playlist Builder with:

* Feed/Chat experience toggle
* Featured Content
* Pinned Content
* Playlist Name + Create Link panel

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### **2. Add Featured Content**

1. In the **Featured Content** section, click the **+** button.
2. The **Find Content** modal appears.
3. Search or filter using Solution, Audience, Segment, Topic, CTA, or Tags.
4. Select an item, then click **Add featured content**.

Your selected item will now display in the Featured Content area.<br>

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### **3. Name Your Playlist**

1. In the right panel under **Create Playlist**, enter a **Link name**.
2. Optionally, attach a **Salesforce Account** to attribute engagement.

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### **4. Add Pinned Content (Optional)**

1. Scroll to **Pinned Content**.
2. Click the **+** button.
3. Select additional items from the content picker.
4. Pinned items appear beneath the Featured Content as supporting recommendations.

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### **5. Choose the Visitor Experience**

Select how visitors will experience the playlist:

* **Feed** — Recommended content appears first.
* **Chat** — Navless Chat appears first.

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### **6. Create the Shareable Playlist Link**

1. Click **Create link**.
2. A shareable URL will be generated.
3. Copy and use the link anywhere (email, website, social, sales outreach).

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### **7. Track Engagement Analytics**

Navless automatically tracks:

* Playlist views
* Individual content views
* Time spent on each item
* Engagement by recipient/account (CRM-connected)

Find analytics in the Content Hub under the playlist details.


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