# White Label Your Account & Content

To White Label the content in your account and to receive contact-level engagement data, you'll need to head to your domain/network (DNS) settings

#### Step 1: Choose your white-label subdomain and add it to Domain Setup in Navless <a href="#h_68eb90ec23" id="h_68eb90ec23"></a>

🛑 You must be an admin in your account to complete this step.

To use any of the MAP/CRM Engagement Integrations, you'll need to serve your tours from your own domain rather than the Navless domain.

First, create a new subdomain from which to serve your content such as *tourial.yourcompany.com*. This subdomain can only be used for your content and should not be used for anything else.

*Note: Visitors will not interact with the subdomain itself; creating it simply allows you to serve the content from your domain rather than the Navless domain.*

In the Navless app, click on Settings in the left-hand navigation and head to Domain.

<figure><img src="https://67180079-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKaMCOI4HEb21AIKZlkHe%2Fuploads%2FMa6ivcPGK2LhTVkpbWbn%2FNavless-04-17-2026_03_41_PM%20(1).png?alt=media&#x26;token=c192b127-7a58-43a7-ae22-2fc6f503eac8" alt=""><figcaption></figcaption></figure>

Once there, click "+Add Domain.&#x20;

<figure><img src="https://67180079-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKaMCOI4HEb21AIKZlkHe%2Fuploads%2FCpISpuijKoy6zbEI45HK%2FNavless-04-17-2026_03_45_PM.png?alt=media&#x26;token=2d9e2803-fafa-4c9c-80f4-a361adf964c5" alt=""><figcaption></figcaption></figure>

You'll see a field where you can enter your subdomain; note that you do not need to include "https\://" or "[www](http://www/)."

<figure><img src="https://67180079-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKaMCOI4HEb21AIKZlkHe%2Fuploads%2FhJfvVsGZo3zgI1qJUD3r%2FNavless-04-17-2026_03_46_PM.png?alt=media&#x26;token=81ad69e5-2921-4b90-8bfa-693b16ccd127" alt=""><figcaption></figcaption></figure>

#### Step 2: Configure CNAME Record <a href="#h_f573bfdcce" id="h_f573bfdcce"></a>

Once you've determined a subdomain, you'll need to log in to your domain provider and point a CNAME record for your chosen subdomain to *\[youraccountname].navless.ai (legacy accounts may still use the tourialdns subdomain).*

For example, a CNAME record for the account, Acme (acme.com), where they've chosen the subdomain to be "tours" would be:

Subdomain: tours

CNAME: acme.navless.ai

Setting up a CNAME record works a little differently depending on your hosting provider (GoDaddy, HostGator, etc.). Below are guides for some common providers: ​

* [Add a CNAME record in GoDaddy](https://www.godaddy.com/help/edit-a-cname-record-19237)
* [Edit a CNAME record in HostGator](https://www.hostgator.com/help/article/how-to-change-dns-zones-mx-cname-and-a-records)
* [Updating CNAME in Domain.com](https://www.domain.com/help/article/dns-management-how-to-update-cname-aliases)
* [Set up a CNAME record in NameCheap](https://help.talentlms.com/hc/en-us/articles/360014574034-How-to-set-up-your-CNAME-with-NameCheap)
* [Add new DNS record in BlueHost](https://www.bluehost.com/help/article/dns-management-add-edit-or-delete-dns-entries#add)
* [Create a CNAME in CloudFlare](https://developers.cloudflare.com/dns/manage-dns-records/how-to/create-subdomain/)
* [Create a CNAME record in Google Domains](https://support.google.com/domains/answer/3290350?visit_id=638149334548346772-982645537\&rd=1)

If you need assistance setting up a CNAME record and pointing it to Tourial, please reach out to your Customer Success Manager or [submit a ticket here](https://form.asana.com/?k=MGdVhbKun_OG92XX0mAytA\&d=1169712465458242).

#### Note: If you had a Tour(s) embedded anywhere prior to adding a subdomain and configuring your DNS see below. <a href="#h_541f247e13" id="h_541f247e13"></a>

The [embed code](https://tourial.gitbook.io/tourial-customer-product-documentation/sharing/embedding-demos/embedding-interactive-demos) changes once you've created a subdomain. So make sure you use the updated version wherever you have tours already embedded to ensure it properly loads from the new subdomain.

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