# Approving Marketo Custom Activities

**Why is this important?**

Marketo follows an approval process for all changes made within the Marketo Instance. The Tourial application submits a request to your marketo instance for Custom Activities to be added, a Markeo admin must go in and approve those activitie(s) before they can be utilized.

### Step 1: Review & Approve updates in Marketo <a href="#h_59d16c4816" id="h_59d16c4816"></a>

1\. In Admin, select Custom Activities in the left side menu or main screen.

<figure><img src="https://downloads.intercomcdn.com/i/o/633741339/a02633707c758a3f11c9dc00/Screen+Shot+2022-12-12+at+1.15.04+PM.png" alt=""><figcaption></figcaption></figure>

2\. On the right-hand side, you should see TWO Tourial-specific custom activities named Tourial Content View and Tourial View.

*NOTE: Tourial Content View is specific to Tour Centers and Tourial View is specific to individual tours.*

Let's start by selecting the custom activity named Tourial Content View. Then, with that selected, click the Custom Activity Actions dropdown and select Approve Activity.

<figure><img src="https://downloads.intercomcdn.com/i/o/861975760/82e1c9e70aeae5c5aad224e2/CleanShot+2023-10-25+at+13.36.13.png" alt=""><figcaption></figcaption></figure>

3\. Next, select the custom activity named Tourial View and repeat the same approval steps as the Tourial Content View activity .

\
&#x200B;*\*\*Please note: some customers may not need to re-approve the Tourial View custom activity. If the Tourial View custom activity is not showing an approval is needed (State: Approval with Draft), then no action is required.\*\**

<figure><img src="https://downloads.intercomcdn.com/i/o/633743498/1955569aa2dc4f6b9eefb928/Screen+Shot+2022-12-12+at+1.16.29+PM.png" alt=""><figcaption></figcaption></figure>

***

### Step 2: Re-enable Engagement Activity in Tourial <a href="#h_aa85d47b12" id="h_aa85d47b12"></a>

One more step! Once you've successfully re-approved the Custom Activities in Marketo, you'll need to go to the [Marketo settings page](https://app.tourial.com/integrations/marketo) inside the Tourial app and re-enable Engagement Activities for Marketo.

\*\*This must be done before engagement activity can begin sending again to Marketo.

<figure><img src="https://downloads.intercomcdn.com/i/o/861949983/86360b998a225fb91b55dacb/CleanShot+2023-10-25+at+13.08.41.png" alt=""><figcaption></figcaption></figure>

You're all set!

If you have any questions, concerns, or need assistance related to these updates, please contact your Customer Success Manager.


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